Public policy

Hush Local Refund and Cancellation Policy

Effective: July 2, 2026
Last updated: July 12, 2026

1. Cancellation

You may cancel an active Premium subscription through the billing management flow provided on the site, or through Stripe where that option is available.

2. Effect of Cancellation

Cancellation stops future renewal charges. Premium access normally continues until the end of the current paid billing period unless otherwise stated at checkout or required by law.

3. Refunds

Refunds are not automatic. Refunds or billing corrections may be considered for duplicate charges, failed activation, unauthorized charges, billing errors, or other circumstances required by law. Cancelling before the end of a billing period does not automatically result in a prorated refund.

4. Billing Errors

Report duplicate charges, unauthorized charges, failed activation, or other billing errors to support@hushlocal.com. Include the account email, approximate charge date, amount, currency, and a brief description of the issue. Do not send full card numbers or banking credentials.

5. Chargebacks

You may have rights to dispute a charge with your card issuer or payment provider. If a chargeback or payment dispute is opened, Premium access may be affected while the dispute is reviewed. Nothing in this Policy limits statutory consumer rights that cannot be waived.